Please reach us at 850-832-0336 if you cannot find an answer to your question.
Reservations are highly recommended, but not required. Walk-ins are welcome and are available on a first-come first-served basis.
Please use the link below or call us to reserve a seat. If you have a group of 13 or more, please reach out to us and we can discuss the options available for larger groups.
A traditional workshop lasts about 45 minutes to a full hour. We welcome reservations and walk-ins. You will pour a candle using our DIY Menu with the support of our team.
The cost of a reservation includes a seat at the table and everything you need to make your custom candle!
We get it, life happens. If you request a cancellation at least 24 hours before the time of your pouring, we'll issue you a refund! Please use our self-service portal to request a cancellation.
Due to state licensing, we do not allow outside beverages. We have a variety of beer, wine, champagne, and coke products for purchase. We also offer nonalcoholic beverages for sale as well.
We don't allow outside food in our public workshops.
Celebrations are always welcome at Atelier! You can learn more about private events here!
Yes! We offer 10% off for reservations of 10 or more seats. Just use code GROUP10 at checkout!
While reservations are not required, we highly recommend them!
Our candle pouring reservations are for one seat. You're more than welcome to share the pouring process with a partner, but please note they may not have a seat if the pouring is full! In order to experience Atelier Candle Bar in the best way possible, we recommend reserving a seat for each guest attending.
For our candle pouring workshops, we require cancellation at least 24 hours before your scheduled class to receive a full refund. Please contact us through the self-service portal to request a cancellation.
We accept returns on undamaged merchandise with proof of purchase up to 90 days after purchase. Our Collaborative Workshops are not eligible for refunds.
Because our candle pouring workshops include handling hot wax and fragrance oils, children must be 8 years or older to participate.
Anyone under 16 must have a legal guardian sign their waiver. A legal guardian does not have to be present, but they must have at least one chaperone.
Our fragrances and vessels have to go through safety testing, so we can't allow you to mix fragrances or bring your own vessel. But we have over 50 fragrances and vessels to choose from!
If you need to make any changes to your reservation (date, time, number of seats, etc.), please contact us through the self-service portal and we'll take care of you!
Our candles require three hours to cure after pouring. You can pick it up later (during open business hours) or we can ship your candle to you for $12! (Continental US Only)
Yes! We can hold your candle until you can pick it up, up to 30 days. After 30 days, we donate remaining candles to a local charity! If you can't pick it up within 30 days, we're happy to ship it to you for $12! Just contact us through the self-service portal to begin this process.
Yes! We love when people give their candles a second life. Just drop off your empty and cleaned vessel off and our team will repour it for you!
The reservation cost includes one candle, but if you would like to pour another, just let one of our team members know when you arrive, and they can arrange your additional supplies and payment.
Empty vessels can be purchased for $18.00 each. We do not sell fragrance oils at this time.
Oh no! We're more than happy to repour your candle and ship it again! Just contact us through the self-service portal and we'll take care of you!
The best solution would be to pay with one form of payment in order to ensure your entire party is reserved.
If you would like to pay separately, you will need to book individually.
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